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Customer Promise

At Hyundai, we put all our efforts to provide customers
with the best after sales service.

Hyundai Motor Company has cared every single of Hyundai customer with great affection. Our sincere commitment for customer-oriented service is written in 'Hyundai Customer Promise‘ and the Promise shows that we always consider each customer a valuable driver and strive after customer satisfaction by offering excellent service. If you stay with Hyundai service, you would have unforgettable experience with your drive.

Here is our promise for valuable Hyundai customers.

We value all our customers and we commit to:

  • Listen carefully and actively follow up what you tell us

  • Maintain a clean, safe and friendly environment

  • Schedule an appointment that is convenient for you

  • Attend to you promptly on arrival in a friendly and professional manner

  • Provide you with an accurate time and cost estimation

  • obtain your prior authorization before commencing any additional work

  • Thoroughly explain all repairs performed and review all costs

  • Ensure the vehicle is returned at the time agreed in a clean and tidy condition